16. I spent $147.00 and my offer was a 20% discount on a future purchase. Sent a couple more emails and still no response two weeks later. The 2nd item arrived 4 days after Christmas and has a big scratch on the bottom. I was surprised to see negative reviews as my experience is totally different. This is not the first time I have ordered from them but it will be the last. The overall rating of the company is 2.1 and consumers are mostly dissatisfied.. Need advice? Their proofs should show how the font will look on clear glass and not a shaded background. Personalization Mall Reviews. The package never made it from Pitney Bowes to USPS. Personalization Mall. The products are all made in China and over priced to you the consumer. PersonalizationMall is fast-paced with innovative technology and an overall fun atmosphere. I ordered 2 gifts for Christmas guaranteed to be here on time. Hope someone reads this and takes heed. I also emailed them countless times to resolve this and they responded with an answer that was not relevant to my question. Can't say enough bad things about this business. 9 Reviews . We are sorry to hear that you are not satisfied with your order. Mistake was made on the canvas and they refuse to give me a refund. Most of the reviews were terrible, but some people were absolutely happy with their orders or a bad experience made right. I found ornaments that had the look & feel of what I wanted. I should have started here, before making an order with this company! Reviews from Personalization Mall employees about Personalization Mall culture, salaries, benefits, work-life balance, management, job security, and more. No pay raises for salaried employees. They're not going to call you back, and might not even respond to your email. Filter by: Filter by: Deborah Kaplan 1 review. Ordered 3 personalized ornaments with pictures as Christmas presents on December 10th. Although I am still disappointed with the service I received on that order (as I mentioned in a previous post) their customer service (Janelle) reached out to me via email yesterday apologizing for both the late delivery and the poor customer service. Sent a couple more emails and still no response two weeks later. Always Free Personalization Fast Turnaround 1-2 Days Need Help? After speaking to Jessica S. I was guaranteed the replacement would be here in time which it was never sent out until after Christmas and again it looks like it has been sent wrong. Your experience matters. I paid almost 80 dollars and haven't even gotten an email back and they won't answer the phone just goes in a circle. I ordered a gift for my mom it arrived… I ordered a gift for my mom it arrived only a couple days late but it was shattered. !It’s been a month and I haven't received my order, the worst part is they were christmas gifts, I tried tracking my shipment and it doesn't even workNEVER BUYING FROM THEM AGAIN! All Personalization Mall products are meant to last. Join the 480 people who’ve already reviewed Personalization Mall. The way you view the proof is not representative of the item. 4.6 out of 5 stars. I specifically stated that the LOCATION of the logo was the problem. Your experience matters. 1.8. www.personalization mall.com. It’s the 28th and my order hasn’t even shipped yet. 36 reviews for PersonalizationMall, rated 1.00 stars. 4.0. Tell us about your experience with Personalization Mall: Your name: Your email address: » View 116 Deals for Personalization Mall « Reviews 393. Anyway I took a chance. FEB. 14. The picture printed on the frame was distorted. I've been waiting over a month for a towel to be shipped. Will not buy from them again. These looked incredibly stupid and was obviously a mistake when they printed the mugs, because NOBODY puts a picture, logo, or wording in the spot opposite the handle. Reasons for BBB Rating. or. This company uses Pitney Bowes to handle their shipping. Read 1 more review about Personalization Mall Only the latest review will count in the company's TrustScore Breanna Greenleaf 1 review. Reviews from Personalization Mall employees about Personalization Mall culture, salaries, benefits, work-life balance, management, job security, and more. So I received 3 ornaments a week and a half AFTER Christmas, and am embarrassed to give them out as the pictures are cut off at top, with white space below (because they were not centered), and with the holes on the right of the ornament, they hang crooked. It's ALL about the money! Personalization Mall Reviews 229 • Slecht . Write a review Write a review Reviews 254 Write a review. The Design Your Own items are not modified in any way. What the?? As I said in my previous review....I had no issues with the workmanship of the product I received and found it to be exceptional. I am now taking it up with PayPal for help with getting my money back. Nobody. | Read 281-300 Reviews out of 305 Personalization Mall Review. 25 PersonalizationMall.com reviews. At PersonalizationMall.com, we want to make it easy to give thoughtful personalized gifts. Buyer Beware. Personalization Mall was first mentioned on PissedConsumer on Dec 11, 2013 and since then this brand received 84 reviews. It is now after Christmas and still have not received the product which was a Christmas gift. Now it’s well after Christmas and I have not received any email back. Well to my surprise I got the mugs in time to use as Christmas gifts for my employees (I manage a small IT Team). | Read 81-100 Reviews out of 272 Beware!!! 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